1. Definitions

The general terms and conditions set forth below will apply to all sales of goods by LittleStarBoutique and its partners through the online store https://www.littlestarboutique.com/ to the Buyer and may be amended at any time by LittleStarBoutique without prior notice.

Thus, the following terms will mean:

  • Buyer – A natural person/legal person or other legal entity issuing an Order.
  • Seller – LittleStarBoutique, operating under the trade name CLANUL MENAJERELOR S.R.L., with its registered office at Address: Str. Margeanului, Nr.3d, Baia Mare, County: Maramureș, Country: Romania, VAT No. RO50263372, Trade Registry No. J24/968/2024.
  • Goods – Any product, including documents and services mentioned in the Order, to be supplied by the Seller to the Buyer.
  • Order – An electronic document serving as a form of communication between the Seller and the Buyer, through which the Seller agrees to deliver the Goods, and the Buyer agrees to receive these Goods and pay for them.
  • Contract – An Order confirmed by the Seller.
  • Intellectual Property Rights – All intangible rights, such as know-how, copyrights, database rights, design rights, model rights, patents, trademarks, and domain name registrations for any of the above.
  • Site – The domain https://www.littlestarboutique.com/ and its subdomains.

2. Contractual Documents

By placing an electronic Order on the website https://www.littlestarboutique.com/, the Buyer agrees to the form of communication (e-mail, phone) through which the Seller conducts its operations. The Order will consist of the following documents:

  • The Order (including clear mentions regarding delivery and billing details) and its specific conditions.
  • Terms and Conditions.

If the Seller confirms the Order, this implies complete acceptance of the terms of the Order. The Order’s acceptance by the Seller is considered completed once there is an electronic confirmation (e-mail) from the Seller to the Buyer, without requiring confirmation of receipt from the Buyer. The Seller does not consider an unconfirmed Order to have the value of a Contract at any time.

Order confirmation is done electronically (e-mail). The prices of the products in the Order are valid for three business days from the date of Order registration. The general terms and conditions of sale will form the basis of the Contract thus concluded.

3. Seller’s Obligations

  • The Seller will use its professional and technical knowledge to achieve the result stipulated in the Order and deliver the Goods that meet the Buyer’s requirements and specifications expressed in the Order.
  • The information presented on the Seller’s websites is informative and may be modified by the Seller without prior notice. Product descriptions may be incomplete; however, the Seller makes efforts to present the most relevant information to ensure the product’s intended use.

4. Intellectual and Industrial Property Rights

The User/Buyer acknowledges intellectual property rights and will not disclose to any third party or make public any information received from the Seller.

All drawings, graphic elements, and designs displayed on the site, the site’s name, and graphic symbols are registered trademarks owned by LittleStarBoutique and may not be taken, copied, or used without the written consent of the owner.

All content elements such as descriptions, drawings, graphics, and designs displayed on the site, including but not limited to logos, stylized representations, trade symbols, static images, dynamic images, text, and/or multimedia content, are the exclusive property of LittleStarBoutique. All rights are reserved, either obtained directly or indirectly through usage and/or publication licenses.

The User/Buyer is not permitted to copy, distribute, publish, transfer to third parties, modify, and/or otherwise alter, use, link to, display, or include any content elements described above in any context other than the original intent by LittleStarBoutique, unless prior written consent has been obtained.

5. Rights Over Site Content

All site content and graphics, including but not limited to text content, the technical sources of services and facilities, and other materials transmitted in any form by and to Users (via direct site viewing, newsletters, etc.), belong to LittleStarBoutique unless explicitly noted otherwise.

Content may only be used for personal purposes. Any use of content by third parties for purposes other than personal use requires prior express written consent from LittleStarBoutique. Exceptions include:
(i) Reproduction of small fragments of published articles (max. 400 characters) on non-commercial sites, forums, or press articles, with mandatory source attribution, such as: (Source: site name – link to site content).
(ii) Links to https://www.littlestarboutique.com/, with source attribution provided after each link or at the end of the article as: “Information courtesy of LittleStarBoutique – link to site content.”

Users must respect all copyright and intellectual property rights that the Site Administrator and its partners own concerning the site. LittleStarBoutique reserves the right to take legal action against anyone or any entity that violates these provisions.

6. Limitation of the Site Administrator’s Liability

LittleStarBoutique does not guarantee the accuracy or completeness of the site’s content and shall not be held liable for any losses resulting from using the site or its content.

While all reasonable efforts will be made to provide accurate and professional information on the site, LittleStarBoutique does not assume responsibility for any interpretation errors or inaccuracies. For any such issues, Users are encouraged to contact us at contact@littlestarboutique.com.

Users agree to indemnify and hold harmless LittleStarBoutique and its representatives against any claims, losses, damages, or legal actions arising from the misuse of the site.

For full terms and conditions, visit https://www.littlestarboutique.com/.

7. User Subscription to Newsletters and Alerts

Users of the site have the possibility to receive newsletters and alerts via email, with the option to opt-out at any time by clicking the unsubscribe link in the newsletter/alert sent to the email address provided during the subscription.
Since access to the products offered on the site is done through an active account, based on a username and password, we recommend that users do not disclose these details to third parties, even if they claim to contact you on behalf of the site.
Additionally, to ensure a higher level of security, we recommend that users close the browser window after their visit or click on “Sign out” / “Log off” on the visited page.

8. Cookie Policy

A cookie is a text file that contains small pieces of information sent to your browser and stored on your computer, mobile phone, or other device when you visit a site. This cookie sends information back to the site every time you revisit it.
Cookies can be permanent (known as persistent cookies), which remain on your computer until you delete them, or temporary (known as session cookies), which are valid only until you close your browser window. Cookies can be first-party (set by the site you are visiting) or third-party (set by a different site than the one you are visiting).

How LittleStarBoutique Uses Cookies
We use cookies to enhance the functionality of our websites, help you navigate more efficiently from one page to another, remember your preferences, and generally improve the user experience. The cookies we use on our sites may belong to the following categories:

  • Strictly Necessary Cookies
    These cookies are essential for you to navigate the site and use the services you requested, such as accessing secure areas of the site.
    We use this type of cookie to manage user registration and authentication. Without these cookies, the services you requested cannot be provided. These cookies are first-party cookies and can be either permanent or temporary. In short, our websites will not function properly without these cookies.
  • Performance Cookies
    These cookies collect information about how visitors use a site, such as which pages are most visited. These cookies do not collect information that identifies individual visitors. All information collected by these cookies is aggregated and anonymous.
    We use these cookies to:
    • Create statistics on how our websites are used.
    • Measure the impact of our advertising campaigns.
      These cookies may be permanent or temporary, first-party or third-party. In short, these cookies collect anonymous information about visited pages and viewed ads.
  • Functionality Cookies
    These cookies allow a site to remember choices you make (such as username, language, or country) and provide enhanced, more personalized options. These cookies can also be used to provide services you have requested, such as watching a video or commenting on a blog. The information used by these cookies is anonymized and cannot track your browsing activities on other sites.
    We use these cookies to:
    • Remember if you have already used a certain service.
    • Enhance your overall experience on the site by remembering your preferences.
  • Advertising Cookies
    These cookies are used to limit how many times you see an ad and measure the impact of advertising campaigns.
    Advertising cookies are used to manage ads across the site.
    Advertising cookies are placed by third parties, such as advertising companies and their agencies, and can be permanent or temporary cookies. In short, they are related to the advertising services provided on our site by third parties.

Cookie Policy for Social Media: These cookies are used by social networks (Facebook, Twitter, Google+, YouTube, Instagram, Pinterest, etc.) and allow content to be shared from https://www.littlestarboutique.com/ to those networks. LittleStarBoutique.ro does not control these cookies, so for more information on how they work, please check the pages of the respective social networks.

How to Manage & Delete Cookies: If you want to impose restrictions, block, or delete cookies, you can do so by changing the settings in your web browser. Using https://www.littlestarboutique.com/ without rejecting cookies or similar technologies indicates the visitor’s consent to our use of such technologies and the processing of information.

Billing and Payments: The price, payment method, and payment term are specified in the Order. The Seller will issue an invoice to the Buyer for the goods delivered, and the Buyer must provide all necessary information for the invoice issuance in accordance with the applicable legislation. For correct communication of the invoice related to the Order, it is the Buyer’s responsibility to update their details in their account whenever necessary and to access the information and documents related to each existing order in the account. By sending the Order, the Buyer expresses agreement to receive invoices in electronic format via email at the address provided in their account.

Responsibilities:

  • The Seller undertakes to ship Goods and Services via door-to-door courier service to the Buyer.
  • The Seller is relieved of risks and responsibilities associated with the Goods and Services when they are handed over to the courier company the Seller works with or to the Buyer’s representative.
  • The Seller will ensure the proper packaging of the Goods and Services and will ensure the transmission of accompanying documents.
  • The Seller is not responsible for damages of any kind that the Buyer or any third party may suffer as a result of the Seller fulfilling any of its obligations under the Order, or for damages arising from the use of the Goods after delivery, particularly for product loss. The Seller will be responsible if subcontractors and/or partners involved in fulfilling the Order fail to fulfill any contractual obligations.
  • The Seller is not responsible for the product descriptions presented on the site. Images are shown on the site as examples, and the delivered products may differ from the images and descriptions displayed on the site in any way due to modifications in features and design without prior notice. The Seller reserves the right to complete and modify any information on the site without prior notice.
  • The Seller does not guarantee the stock availability of the displayed products, and therefore reserves the right not to deliver a particular order or part of it if certain products are no longer available or no longer appear in the current offer.
  • In case of incorrect prices or other product details being displayed, including due to errors in the database, the Seller reserves the right to cancel the delivery of the respective product and inform the customer as soon as possible about the error if the delivery has not yet occurred.
  • The Seller is not responsible for damages caused by site malfunctions or the inability to access certain links published on the site.
  • The maximum value of the Seller’s obligations to any customer in the case of non-delivery or improper delivery is the value of the amounts received by the Seller from the respective customer.
  • Products sold on the site are for personal use, and resale is strictly prohibited according to the Fiscal Code.

Delivery of Products: Delivery is not free and is made via rapid courier as described in the “Deliveries” section. Some of our products are made to order, which means the production and delivery time may be up to 14 working days starting from the day the order is processed. Orders are processed as soon as possible after placement, between Monday and Friday from 10:00 AM to 6:00 PM. Orders placed outside these hours (Monday to Friday 10:00 AM to 6:00 PM) or on weekends will be processed on the next working day. During holidays and sales periods, delivery times may be extended. If the package cannot be delivered (the recipient does not respond, the address specified is incorrect, etc.), you will be contacted by the courier. If the recipient cannot be contacted, the packages remain with the local courier for 7 days, after which they are returned to the sender. We are not responsible for delayed shipments, loss, destruction, damage, non-delivery, or wrong delivery of a shipment or part of it due to the following situations/circumstances beyond our control, including but not limited to:

  • Traffic blockages (fallen trees, rocks, chain collisions), landslides near roads;
  • Collapsing bridges, blocked tunnels, train derailments near roads, natural blockages, unauthorized strikes, regional spontaneous revolts, adverse weather conditions;
  • Natural causes: earthquakes, catastrophes, devastating storms, tornadoes, wildfires, floods, river overflow, etc.;
  • Human causes: war state, state of siege, forced nationalization, revolutions, popular uprisings, etc.;
  • Non-compliance with orders by suppliers and third parties.

Acceptance: Acceptance will occur when the Goods are compliant with the technical characteristics mentioned in the Order. If the Buyer discovers that the delivered products do not comply with the technical specifications, the Seller will bring the products into conformity. Also, for products sold and delivered by LittleStarBoutique, the Buyer benefits from the right to return products within 14 days.

Transfer of Ownership: Ownership of the Goods will be transferred upon delivery, after the Buyer has made the payment at the location indicated in the order (delivery is understood as the signing of the delivery document provided by the courier or the signing of the invoice by the Buyer in the case of deliveries by the Seller’s staff). In the case of courier delivery, the courier is not authorized by the Seller to allow the Buyer to open the packages before signing for delivery, only after signing for delivery and paying any corresponding amounts.

Product Returns: The Buyer may request to return products in the following situations:

  • The packages show severe damage;
  • The products were delivered/invoiced incorrectly. Incorrectly delivered products must be reported immediately. The Buyer may request a return for replacement, and if the product is no longer in stock, the Buyer may opt for a replacement or a full refund. If a replacement product of higher value is agreed upon, the Buyer will pay the difference, and if the value is lower, the Buyer will receive a partial refund. Return and transport costs for the replacement product, if applicable, are borne by the customer.
  • The products show manufacturing defects;
  • The Buyer has the right to notify the Seller in writing that they are renouncing the purchase, without penalties and without providing a reason, within 14 days from receiving the product. Also, according to Art. 7 para. 1 of O.G. 130/2000, the Buyer has the right to unilaterally cancel the contract at a distance, in writing, within 14 days from the date of receiving the product(s), without penalties and without providing a reason. In this case, the direct return costs will fall, by law, on the Buyer. The products must be returned in the original packaging, with the invoice attached, and should not show signs of physical wear or damage. Custom products cannot be returned. Please note that these products are created according to your specifications and cannot be exchanged or returned.

Processing of Personal Data: To ensure compliance with users’ rights to personal data protection, we have implemented specific protective measures in accordance with Romanian legislation and the requirements of Regulation (EU) 2017/679, applicable across the European Union since May 25, 2018 (“The Regulation”). Personal data refers to any information through which you can be identified, particularly through an identifier such as a name, identification number, location data, an online identifier, or one or more elements related to your physical, physiological, genetic, mental, economic, cultural, or social identity. Our company takes all necessary measures to ensure compliance with your right to personal data protection. These terms constitute the notice established by Articles 13 or 14 of the Regulation, explaining why we collect your personal data, how we protect it, and what rights you have in relation to this data collection.